Shipping & Delivery Policy

  • Standard time Delivery: Delivery can happen anytime between delivery slots.

Specific Time Delivery Timeslot:
Slot 1: 9 AM to 11 AM
Slot 2: 11 AM to 1 PM
Slot 3: 3PM to 7 PM

Slot 4: 7pm to 9 pm

30 minutes delivery (Extra Delivery Charges)

operational hours – 9am-9pm

  • Standard time delivery is free if order is above 299 inr.
  • Specific time delivery charges apply. Order for specific time delivery should be at least 2 hours from delivery time.

You acknowledge that requested delivery time is non-binding. Estimated delivery time depends on the availability of the product and the destination to which you want the product to be delivered.

Delivery may take longer due to:

  1. Bad weather
  2. Political disruptions
  3. Other unforeseen circumstances

In such cases, we will proactively reach out to you. Please check your e-mails and SMS regularly for updates.

Before major occasions, we suggest that you place your order at least five days in advance.

We attempt delivery of your order only once. In the event the delivery is not executed during the attempt, you shall still be charged for the order and no re-delivery will be possible. We will consider the order executed in the below cases:

  • Wrong shipping/delivery address.
  • Recipient not available.
  • Premises locked.
  • Recipient refusing to accept the delivery.

In case if the recipient is not available, he/she can inform the delivery person to deliver the order to the gate/reception/neighbour.

Proof of delivery will be provided in case of any dispute in delivery.

Deliveries are made on Sundays and on Public Holidays for products that are delivered by hand.

If there is no one available at the shipping addresses to accept the delivery of your order at the time of delivery, the order will not be considered late. Hence in such cases, no refunds, cancellations, liability can be made. We will surely try our best as mentioned below-

  • Call the recipient to schedule an appropriate delivery time.
  • Leave a note on the recipient’s door
  • Leave the package in a covered, secure area of the home (porch, garage, or other entrance)
  • Leave the package with a neighbour and place a message on the recipient’s door with this information.

Fix Time Deliveries

We cannot commit the exact time for delivery. Subject to the other terms of the Shipping Disclaimer, the order will be delivered +30 or -30 minutes as per selected time.